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	<title>MeetChrisBrady.com &#187; value</title>
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		<title>Delivering more business value in Agile environments</title>
		<link>http://www.meetchrisbrady.com/blog/2009/04/14/delivering-more-business-value-in-agile-environments/</link>
		<comments>http://www.meetchrisbrady.com/blog/2009/04/14/delivering-more-business-value-in-agile-environments/#comments</comments>
		<pubDate>Tue, 14 Apr 2009 18:57:09 +0000</pubDate>
		<dc:creator>bhangramunda</dc:creator>
				<category><![CDATA[Agile]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[cbv]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[metrics]]></category>
		<category><![CDATA[scrum]]></category>
		<category><![CDATA[value]]></category>

		<guid isPermaLink="false">http://www.meetchrisbrady.com/blog/?p=60</guid>
		<description><![CDATA[What&#8217;s an Agile organization to do? People at the top need &#8216;more&#8217;, Agile team members are well intentioned, but the organization says they&#8217;re not getting the delivered value that they need from the team.
Back in February 2008, I was part of a class with Jeff Sutherland to become a CSM (Certified Scrum Master). During that [...]]]></description>
			<content:encoded><![CDATA[<p>What&#8217;s an Agile organization to do? People at the top need &#8216;more&#8217;, Agile team members are well intentioned, but the organization says they&#8217;re not getting the delivered value that they need from the team.</p>
<p>Back in February 2008, I was part of a class with Jeff Sutherland to become a CSM (Certified Scrum Master). During that class, we found ourselves tasked with completing a series of 3 minute sprints and delivering the most value after 3 sprints. Through that task, I devised a simple approach to come up with a computed business value (CBV) effectively in a quick way that you may find useful to add to your sprint planning efforts.</p>
<p><span id="more-60"></span></p>
<p><strong>Why:</strong> To limit discussions about which item in the backlog is the most valuable to spend time on. Also, it provides a measure  for sprint over sprint comparisons that can provide feedback on the team&#8217;s progress. It can provide an effective response to questions that associate sprint velocity to team effectiveness.</p>
<p><strong>What:</strong> So the basic premise of the idea involves coming up with two numbers for each item in your sprint backlog.</p>
<ol>
<li><strong>Item Complexity:</strong> Rated from 1-7, similar to Story points, and in my case, where the team takes items no bigger than 5, I just use SPs</li>
<li><strong>Business Value: </strong>A number from 100 to 500, in 100 point increments <em>(although this range could be adjusted any way you see fit)</em></li>
</ol>
<p>Team members are charged solely to rate the item&#8217;s complexity. Product Owners are charged solely to rate the item&#8217;s business value. Because each side of the equation is not subject to the other person&#8217;s bias, the final number will remain essentially pure. This should never add any significant time to a sprint planning session, because the PO already knows the business value or impact of the items before they agree to add them to their backlog.</p>
<p>For the team, they are being asked to estimate complexity through Story Points. Inevitably, with multiple items, you will end up with &#8216;ties&#8217;. If you find that uncomfortable, and want more layering of the results, do 25 or 50 point increments on the Business Value rating.</p>
<p>Once each item is rated for complexity and Business Value, you can do a very quick calculation for each item in your backlog:</p>
<p>==============================================================================<br />
Computed Business Value (<em>CBV</em>) = (Business Value) * (max complexity+1) &#8211; actual complexity<br />
==============================================================================</p>
<p><strong>Real World Example:</strong></p>
<p>Should I refactor my error handling of this form or should I refactor my data caching model?</p>
<ol>
<li><strong>Refactor effor handling on a form: </strong>complexity (2), business value (100) or</li>
<li><strong>Refactor data caching model: </strong>complexity (7), business value (400)</li>
</ol>
<p>100 * (7+1)-2 = <strong>600 CBV<br />
</strong>400 * (7+1)-7 = <strong>400 CBV </strong></p>
<p>The next this the PO would do is take their backlog of items that have CBVs associated with each item and sort them according to CBV. A well prioritized backlog would be listed in descending order of CBV delivered.</p>
<p><strong>More business value is returned to the organization at the end of the sprint by refactoring the error handling of the website form, in this case. </strong>It&#8217;s not that the second item delivers no value, rather that the mix of complexity and value doesn&#8217;t put it as the highest priority item in this simulated, 2 item backlog.</p>
<p>During team planning meetings, you can add a 5 second per item &#8216;broadcast&#8217; of the CBV of the item, and begin to incorporate that into your lingo. You may find that people are challenging spike tasks and other demand work when the CBV isn&#8217;t higher than other items already committed to by your team for that sprint.</p>
<p>To some, it may sound like a lot of work, but I propose that having numerical data to back up how your team is doing is more critical than ever in the tumultuous waters of today&#8217;s economy. The calculation is easily automated in Excel. I&#8217;m sure that there are much more mathematically complex ways to calculate Business Value, but I&#8217;d offer this simplified approach up to the community for feedback.</p>
<p>I look forward to hearing your thoughts.</p>
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