KARMALOOP

{Project Manager, 2010-2011} Responsible for handling multiple internal and external IT projects. These included improving internal business systems as well as new website development and website redesigns. Performed research, analysis, recommended technologies to senior management. Identified gaps in current capabilities and identified key solutions to facilitate business process improvement. Coordinated with multiple external partners as part of my daily role.

SOPHOS

{Internet Marketing Project Manager, 2009-2010} Responsible for advocating for Marketing's objectives for a CMS implementation. Researched system integrators, CMS solutions, drafted and validated business requirements and facilitated business decisions. Conducted thorough analysis to help the business plan the project. Drafted and validated project objectives and other foundational decisions with senior Marketing leadership. Led a Proof-of-Concept phase with the integrator to a successful conclusion that is the basis for our ongoing project.

CONSTANT CONTACT

{Website Production Manager, 2008-2009} Scrum Master for the website team as we became more SCRUM oriented. Provided best-practice solutions to the team and worked to increase team velocity. Worked with the Product Owner to propose and scope solutions. Conducted multiple vendor evaluations and made vendor recommendations to management.

{Web Designer, 2006-2008} Designed and developed print advertising, email templates, microsites and of course the flagship website, www.constantcontact.com. I maintained a variety of published content on behalf of the company. I actively identified service gaps and proposed solutions to improve business processes that led to productivity enhancements for the team. Additionally, I provided photography services provided to the product teams as well as the Marketing and sales organizations.

{Junior Web Designer, 2004-2006} Updated banner ad campaigns, built email templates for customer-focused email campaigns, built product templates, Made frequent website content updates and published marketing collateral.

XNEXT

{Web Designer, 2002-2003} Specializing in Macromedia tools, I designed and developed several websites for clients throughout Florida. Provided tech support to web hosting clients and maintained our Linux servers. Acted as a video producer to create, script, light, shoot and edit training video projects. I became certified as a ColdFusion developer as part of my duties for this company.

CYBERLINK1

{Multimedia Designer, 2001-2002} Designed and developed websites for key regional clients including trade groups and medical facilities. Acted as a technical consultant in sales situations to assist sales staff in planning project scope documents.

NEWS CHIEF PUBLISHING (MORRIS COMMUNICATIONS)

{Online Services Manager, 1999-2000} Designed and developed websites across many market segments. Promoted from Commercial Web Designer to Online Services Manager during my employment. I launched a complete redesign of http://www.polkonline.com. Handled all aspects of creating and running an online newspaper website.

Business: Agile/SCRUM, Certified Scrum Master, Certified Pragmatic Product Manager, MS Office, Visio, VersionOne, Rally, Basecamp, Sharepoint, MS Project, Axure, Balsamiq, Windows, Macintosh, Unix

Web: Omniture Sitecatalyst and Test & Target, Google Analytics, XHTML, JSP, CSS, AJAX/XML basics, Wordpress Customizations, Email Marketing from Constant Contact, Sitecore, Trumba, SiteRefresh SR2, SiteWeaver, SEO techniques, Channel Advisor, Monetate, UsableNet, Ooyala, Scene7, RichFX, Website Usability best practices, Information Architecture and more.

Design: Adobe Master Collection tools, including Photoshop, Illustrator, Dreamweaver, Flash, After Effects, Soundbooth, Premiere and the fundamentals of 3d Studio Max, SoftImage and Maya